1. GENERAL TERMS AND CONDITIONS
This document aims to present the general terms and conditions of use and online sale within The Collection’s website. Browsing the website and/or purchasing any products through it implies the acceptance of these terms and conditions.
1.1 Online Store Ownership
The domain and online store available at www.thecollection.pt (hereinafter referred to as “online store” or “website”) is owned by Cinco Um Zero, Lda., with its head office at Rua João Saraiva, no7 1700-248 Lisboa, with NIF 515193003 and the owner of The Collection brand.
These General Conditions are established to aid the visit/navigation and any purchases carried out in the on-line store among any individual who uses them for a purely personal purpose, as a final consumer, without intending to resell the items purchased, and The Collection, as responsible for marketing its products through this on-line store.
The User obliges to use this website in compliance with the applicable legislation, refraining from using the page for activities contrary to law, morals and good customs, or rights and interests of third parties.
All texts, photographs and images (unless properly identified), are considered intellectual property of The Collection, Cinco Um Zero, Lda. and as such, protected by the rules of Industrial Property Law, being therefore prohibited of any reproduction or representation of the same website or any elements present therein.
1.3 Alteration of the Conditions
The Collection reserves the right to modify the General Conditions freely and at any time in order to comply with the applicable law, without any notice.
It also reserves the right to modify unilaterally and at any time, without notice, the presentation and content of the website about products, prices, promotions, commercial conditions and services. These changes will serve to improve the website, while improving the services offered to the User.
Despite all the attention provided when preparing the contents of the website, the information, text, graphic documents and / or other services may contain errors or be incomplete. In these situations, The Collection cannot be held responsible for any issues resulting from the use (or inability to use) of the website, including virus damage or any inaccuracy or imperfection of the information.
1.4 Trade Policy
Each order placed by the Customer is made under reservation of ownership, so the products are each brand’s property (or, where applicable, The Collection) until a full payment of the amount due is made.
1.5 Product Information
The Collection obtains all the information regarding the main characteristics of products through technical descriptions shared by their suppliers, and photographs illustrating the products marketed.
Although the images of the products try to be as reliable as possible, they are merely illustrative, so the Customer should consider the chance that there are differences in color, appearances of shape, which may also be due to the monitor and web browser used by the user. We recommend that the Customer carefully and thoroughly verifies the product and its characteristics, in order to be certain of these at the time of purchase.
1.6 Price Information
The retail prices indicated in the on-line store are presented in euros (€), and are subject to the taxation of Value Added Tax (VAT) at the legal rate in force; a value that will always be included in the prices.
The costs of the shipping service are at the expense of the User/Buyer, and in addition to the total value of the selected products. The Customer will be informed of these charges before confirming the order and completing the purchase process.
The Collection reserves the right to change its prices at any time. However, it obliges to apply the rates and prices indicated at the time of placing the purchase order.
In the event of a manual, technical or any other error causing a substantial change not provided for by The Collection in the retail price, the purchase order will be considered invalid and void.
1.7 Purchase Process
To place a purchase order, you must access www.thecollection.pt and follow the steps described below.
1.8 Choosing a Product
Throughout its on-line navigation, the Customer will be able to view all available items and variants, and be able to select the ones that best serve their purpose. The Customer must add those intended to be purchased in the virtual shopping basket which can be deleted at any time, without interfering with any other products added. Once the selection process is completed, the Customer should review its order and verify it. The Customer should then proceed to the payment process, thus confirming the order.
The Collection reserves the right, on its own initiative, to correct any error or omission in any part of the website without notice. The Collection may make any other changes to the website, materials and products or services described on the website at any time without notice. The price of the products will always be visible on the website, unless typographical error.
In the event of an error in the pricing of any product, we will contact the customer, presenting the option to confirm the order at the correct price or cancel it obtaining the adequate refund. If the customer wishes to obtain a refund, it will be done using the original method of payment.